Mitel Desk Phone Installation Training

Welcome to your training

Setera has earned a reputation of performing professional installations in many countries around the globe. Before an installation is performed, which will integrate with the Setera network, the installation is often the ONLY physical contact with end users. As such all Installation staff should be suitably trained/certified, professional in appearance, have the correct installation tools and ensure that all prerequisites are in place. We’re here to help prepare you.

Take a look at the course curriculum below and when you’re ready, click on a lesson to jump right in!


Course Content

Course Introduction
Installations pre-requisites and considerations
Survey and Installation Guidelines
How to install a Desk Phone
How to install Desk Phone Wall Bracket
Installation Video for a Mitel 68/69 series Desk Phone Wall Bracket
How to perform a survey including a survey template example
How to perform an installation
How to perform an installation example template
How to install a M695 Desk Phone Expansion Module
Desk Phone Trouble shooting
How to Factory reset a Mitel 6863i
How To Factory Default a Mitel 6867i Desk Phone
Setera OneCloud Desk Phone On-site Trouble shooting guide
How to install a Mitel 6970 Conference Phone
How to Factory reset a Mitel 6920/6930